FAQs

Q    Does Dispute Resolution Resources provide legal advice or counsel?

A    No.   DRR is not a law firm and does not provide legal advice.   It helps clients focus on issues, develop strategies, locate lawyers and other professionals and manage those professionals.   Because DRR has extensive experience in the law, it uses this expertise to perform its services, but it always refers its clients to legal counsel who are members of the bar in the jurisdiction where the dispute occurred or where the potential litigation may be initiated.

Q    Who pays DRR's fees?

A    The client pays DRR's fees.  

Q    What is the attorney offers a referral fee.?

A    Many jurisdictions prohibit the payment of referral fees.   DRR believes that it can be more objective in the evaluation and selection of counsel if there is no financial arrangement between it and the referral.   The only exception to this practice is in the case of referrals involving personal injury cases.   In some jurisdictions, it is an accepted practice for personal injury attorneys to pay a referral fee--which means that all attorneys under consideration would offer the same referral fee.   In those cases, if acceptable to the client, DRR will accept a referral fee.

Q    Is it expensive to use DRR?   Aren't I better off using a bar association referral which costs nothing?

A    DRR's charge usually amounts to about five hours of the hourly charges of the referred attorney.   In some areas, which the hourly rate charged by attorneys is low, DRR's fee will exceed this amount.   DRR believes that the cost of the service provided will be quickly recouped by the client because the lawyer will be able to work more efficiently and the result obtained will be more favorable.

         Bar association referrals or an on-line guides do not provide the individualized service that DRR provides.   Association referrals and guides allow attorneys to indicate their specialties or areas of concentration, but usually don't include information such as years in practice in the particular specialty, range of cases handled, disciplinary issues and a host of other questions which a professional service such as DRR offers.

Q    Does every case need a lawyer?

A    A lawyer may not be needed in every case to achieve resolution--such as in a mediation, where the parties often meet without counsel to resolve their disputes.   Nevertheless, DRR believes that its clients should meet with legal counsel to understand the legal issues that may be involved, the legal remedies or penalties that might be imposed, and other technical issues which may not be apparent.   Armed with this information, the client is better able to determine what is the proper forum for resolving the dispute.

Q    How does DRR locate and qualify its referrals?

A    DRR has established a worldwide network of lawyers which it has worked with for many years.   From those contacts, it is able to locate highly qualified lawyers in the specific geographic and practice areas that are required by its clients.   DRR personally interviews every lawyer before it makes a referral to confirm that the lawyer has the skills and experience required by the client and performs other due diligence to assure the client that the referral is a respected member of the local bar.  


Q    What exactly is "prelitigation" counseling?

A    Prelitigation counseling is the opportunity to analyze a dispute prior to instituting any legal action on the dispute.   In a prelitigation counseling session, DRR works with its clients to help them separate their emotional issues from their legal or business issues, so that if a course of litigation is pursued, they are focusing clearly on their key needs and not extraneous issues.

Q    What is mediation--and how can DRR help in the mediation process?

A    Mediation is a procedure where the parties to a dispute agree to meet with a neutral party (the mediator) to work out a resolution to their dispute.   The mediator acts as a moderator or facilitator, helping the parties find areas of compromise and agreement, but the ultimate resolution of the dispute is the responsibility of the parties.   Neither party to a mediation is forced to enter into an agreement.   At the conclusion of a mediation, the mediator helps the parties prepare a written agreement which sets out how the dispute has been resolved and what each party's obligations are.   At that point, the settlement becomes a legally binding obligation on the parties.   Generally the parties can agree on whatever they want to resolve a dispute, so long as the obligations of a party do not require the commitment of illegal acts.   In cases involving child custody, child support and other kinds of family law disputes, the mediation agreement is subject to review and approval by the court which has jurisdiction over the divorce or child custody issue.

Q    What is a "Client Advocate"?   

A             A Client Advocate is someone who represents the client's interests to the client's own counsel and professional team.   The Client Advocate acts as a watch-dog to make certain that the client's interests are being pursued in an efficient and economical manner.   The Client Advocate acts as an intermediary between client and counsel to provide answers to questions about procedure and tactics and relay questions which require legal opinion to counsel.   The Client Advocate review invoices to make certain that legal resources are being properly allocated and that the case is being handled efficiently.